Frequently Asked Questions

Shipping FAQs

Regrettably, due to the high volume of orders, we are unable to guarantee a specific delivery date and time. We thank you for your understanding while we work to resolve any delays
All orders are shipped from Singapore.

You will receive a tracking number by email. Tracking updates will be available at Easyparcel

Unfortunately, we only ship locally, in Singapore.
We offer refunds for all products returned within 30 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us. Regrettably, we are unable to accept online returns for products purchased in TCM stores, other departmental stores, and unauthorized sellers claiming to have purchased the products from us. All refunds will be processed via PayNow/Bank Transfer.
We accept Visa, Mastercard and Paynow.

About Embreis

Reach out to us via the chatbot at the bottom right corner to contact a customer service agent. We have endeavoured to provide a wealth of information about each product on this site. Each product is accompanied by best-usage guidance, recommendations of complementary formulas as well as specific information about which skin type each product is best suited to

Please discontinue the use of the product immediately and seek advice from a medical practitioner to establish whether you have experienced an irritation or allergy.

About Bao Fu Ling

Due to the brand popularity, we are seeing an increase in number of counterfeit products. To avoid confusion with such products, all Bao Fu Ling products distributed exclusively by Embreis (S) Pte Ltd should come with a security hologram label containing a unique serial number beside “Embreis (S) Pte Ltd” (Singapore’s exclusive distributor). The product packaging should also indicate our Company name “Embreis (S) Pte Ltd” and our address as the importer of Bao Fu Ling.

Bao Fu Ling All-In-One Skin Rescue Cream is effective for all skin problems including burns & scalds, acne & pimple, eczema, muscular pain, skin itchiness, cracked hands & feet, haemorrhoids and genital infection.

Bao Fu Ling All-In-One Skin Rescue Cream is made from natural and refined ingredients such as Pearl Powder, Camphor, Mint and Vitamin E.
150g, 60g, and 30g.
As the exclusive distributor in Singapore, we always have stock with the latest manufacturing date. Expiration date is 3 years from the manufacturing date.
Nope, Bao Fu Ling is a non-greasy cream.
Bao Fu Ling All-In-One Skin Rescue Cream is suitable for adults and children over the age of 2, under adult supervision.
Pregnant lady is not recommended.
Bao Fu Ling products distributed exclusively by Embreis (S) Pte Ltd are produced according to international standards and have undergone analytical testing by multiple accredited testing laboratories in Singapore to certify that they do not contain steroids, alcohol, heavy metal and diphenhydramine (listed in Singapore’s poison act).

About Dr. Wang

The product packaging should also indicate our Company name “Embreis (S) Pte Ltd” and our address as the importer of Bao Fu Ling.
Dr. Wang GTH’s range of products is effective in relieving muscle and joint aches caused by dampness.
Dr. Wang GTH is made from the key ingredient, Glycine Tomentella Hayata and a range of other plant-based extracts and essential oils.
As the exclusive distributor in Singapore, we always have stock with the latest manufacturing date. Expiration date is 4 years from the manufacturing date
Nope, different from the usual Chinese medical products, Dr. Wang GTH products have a refreshing and minty scent.
Dr. Wang GTH’s range of products is suitable for adults and children over the age of 2, under adult supervision.
We strongly advise pregnant ladies to seek medical advice from their doctors.
Dr. Wang GTH products distributed exclusively by Embreis (S) Pte Ltd are produced according to international standards and have undergone analytical testing by multiple accredited testing laboratories in Singapore to certify that they do not contain steroids, alcohol, heavy metal and diphenhydramine (listed in Singapore’s poison act).